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Call centre hell. In Israel it’s against the law

Businesses hope you’ll give up on your complaints if you’re left on hold. It’s time to stop this practice, writes Amir Barnea.Read More

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Meng Wanzhou’s misrepresentations to bank would be crime 2020-01-10 18:03:16

GE Aviation lays off 70 production workers at 2020-01-10 17:24:43

Stock markets could decline as Q4 earnings revealed, 2020-01-10 16:59:36

CAE stock hits record high after Boeing recommends 2020-01-10 16:41:24CAE shares hit an all-time high of $38.66 in mid-afternoon trading on the Toronto Stock Exchange, up 85 cents or 2.25 per cent, after Boeing's revers

Call centre hell. In Israel it’s against the 2020-01-10 15:12:50Businesses hope you’ll give up on your complaints if you’re left on hold. It’s time to stop this practice, writes Amir Barnea.

Corus CEO calls on Ottawa to give domestic 2020-01-10 14:16:00'Now is the time for Ottawa to come to the table': Chief executive Doug Murphy is asking government to ease up on consultation process and increase

December bounce caps second-best year for Canadian jobs 2020-01-10 13:33:48Canada’s economy created 35,200 jobs in December, Statistics Canada said Friday, bringing the total number of jobs added to 320,300 this year.

CIBC hires former Canadian lawmaker Lisa Raitt as 2020-01-10 13:04:47Raitt, the former Conservative lawmaker, will join CIBC on Jan. 27 and will focus on fostering senior-level client relationships and business developm

As investors bet Canada Goose shares are headed 2020-01-10 12:40:46While some see the Toronto-based company’s foray into lighter apparel as evidence that there’s still plenty of market to tap, others worry

NB Power signs three deals to bring more 2020-01-10 12:17:43

Canadian economy adds 35,200 jobs in December, unemployment 2020-01-10 11:52:50Canada's unemployment rate fell to 5.6 per cent in December as full-time employment rose by 38,400 jobs and the number of part-time jobs fell by 3,20

Tesla fanatics are paying more than $65K to 2020-01-10 11:34:48Tesla owners are modifying their vehicles in an effort to “(amplify) the experience” of driving an EV.

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What Australia’s fires could mean for insurance and 2020-01-11 06:43:14Some insurers and banks are already scanning addresses for flood risk. Will it be the same for homes at risk from wildfires?

‘We would slash the fabric’: Fashion’s harmful habit 2020-01-10 13:45:04A Toronto woman's recent discovery of garbage bags full of unused children's clothes is highlighting a serious problem in the industry.

What the U.S.-Iran spat means for financial markets 2020-01-06 16:14:27Rising tensions between the U.S. and Iran threaten oil markets. Do Canadians need to worry?

Aging population, climate change biggest challenges for Canada’s 2020-01-06 11:47:31An older population will present governments with challenges including rising health-care costs and elder benefits, the report by RBC economists forec

4 financial resolutions to really get a handle 2020-01-04 06:00:38Paying down debt and boosting your savings is important. But you may need more than that to start off the new year the right way.

Tesla’s Autopilot system faces increased scrutiny after 3 2020-01-03 16:40:05Tesla has said repeatedly that its Autopilot system is designed only to assist drivers, who must still pay attention and be ready to intervene at all

Friday’s Lotto Max jackpot jumps to record-high $70M 2020-01-02 12:38:03Friday will be the first time the Lotto Max jackpot has reached the new $70-million upper limit since it came into effect last May, when the lottery a

Tax changes, new RRSP rules: Here’s what to 2019-12-31 14:18:21The basic amount most Canadians can earn tax-free is going up on Jan. 1, resulting in slightly lower federal income taxes.

Huawei says sales rose 18% in the last 2019-12-30 22:36:39The estimate came in an annual New Year's message to employees from chairman Eric Xu. The letter predicted 2020 would be a difficult year, saying the

Oil prices are at a three-month high, buoyed 2019-12-30 15:06:00White House trade adviser Peter Navarro told Fox News in an interview that the U.S.-China Phase 1 trade deal would likely be signed in the next week.

New shipping rules expected to impact Canadian oilsands 2019-12-28 07:20:34The deadline has been in place for years, but the change is still expected to wallop prices for heavy oil containing high levels of sulphur, such as r

Hidden fees and other things to know before 2019-12-27 11:21:16It's important to do your research on the cruise ship you're planning to board as well as the ports where you'll dock, says one travel expert.

Canada Business - The

Spike In Canadian Households Going Bust 'Just The 2020-01-13 17:16:10TORONTO ― A national association of insolvency and restructuring professionals expects personal insolvencies will grow in 2020 after the rate of

Maple Leaf Foods CEO's Outburst At 'Narcissist In 2020-01-13 15:50:58 An angry series of tweets from the CEO of Maple Leaf Foods Inc. about the downing of a Ukrainian airliner in Iran are uncharacteristic and risky

Giant Rubber Duck Returns To Canada For Toronto 2020-01-13 15:37:43The Redpath Waterfront Festival is celebrating its 10th anniversary this summer and they’re bringing the world’s largest rubber duck back

Michael McCain, Maple Leaf Foods CEO, Speaks Out 2020-01-12 22:14:23TORONTO — The CEO of Maple Leaf Foods spoke out Sunday against the U.S. government, days after an Iranian missile accidentally shot down a jetli

Ontario Accounted For 76% Of The Job Growth 2020-01-12 14:05:06MONTREAL ― Despite signs of a slowdown at the end of the year, 2019 was about as good as it gets when it comes to employment in Canada.The count

Former SNC-Lavalin Sami Bebawi Executive Sentenced For Fraud, 2020-01-10 20:29:03MONTREAL — Former SNC-Lavalin executive Sami Bebawi was sentenced to eight years and six months in prison Friday, wrapping up the last of the cr

Prince Harry And Meghan Markle Want Financial Independence. 2020-01-10 12:29:15LONDON — As part of a surprise announcement distancing themselves from the British Royal Family, Prince Harry and his wife Meghan Markle de

Canadian Employment Bounces Back In December As Jobless 2020-01-10 09:19:12OTTAWA ― The Canadian economy added 35,200 jobs in December, fuelled by a gain in full-time jobs, to post the first monthly increase in jobs sin

Canada’s Corporations Have Already Earned Enough To Pay 2020-01-09 14:21:13MONTREAL ― By Tuesday, Jan. 7, just before 9 a.m., the typical Canadian corporation had already earned all the money it will need to pay its inc

'Bombardier Sold Us Lemons': New York Pulls Train 2020-01-09 10:09:52New York City’s transit authority has pulled nearly 300 newly delivered subway cars made by Bombardier Inc. due to safety concerns.Two recent in

Tim Hortons Tweet To Harry And Meghan Backfires 2020-01-09 09:34:39Many Canadians are excited by the news that Prince Harry and Meghan Markle  might be moving to Canada.But there’s a time and place to

Carter's OshKosh B'gosh Takes Heat Over Clothes Dumped 2020-01-08 18:32:47MONTREAL — Children’s clothing chain Carter’s, best known for its brand OshKosh B’gosh, is taking heat on social media after a

CBC | Business News

Quebec dairy mogul Lino Saputo had secret past 2020-01-16 17:26:31In Lino Saputo's memoir, the Canadian billionaire claims he's never had ties to organized crime. But in the 1970s, U.S. police gathered evidence sho

Google parent, Alphabet, just became trillion-dollar company 2020-01-16 17:00:21As Google parent, Alphabet Inc. became the fourth U.S. company to top a market value of more than $1 trillion Thursday, some fund managers holding its

'Very troubling:' Passenger rights advocate says Swoop failed 2020-01-16 16:00:00Gabor Lukacs, founder of Air Passenger Rights, says the passengers on Flight WO651 could be eligible for compensation if they use the Montreal Convent

Bombardier shares drop after it says revenue will 2020-01-16 15:14:01Shares in Bombardier Inc. plunged more than 30 per cent after it said it expects its financial results for 2019 will fall short of its earlier guidanc

Supreme Court dismisses B.C.'s bid to save bill 2020-01-16 14:46:01The Supreme Court of Canada has dismissed B.C.'s request to appeal a lower court decision that quashed provincial legislation designed to block

Microsoft says it will be 'carbon-negative' — not 2020-01-16 14:15:03Microsoft Corp said on Thursday it aims to remove more carbon from the atmosphere than it emits by 2030 and that by 2050, it hopes to have taken out e

BMO president apologizes for treatment of 12-year-old Indigenous 2020-01-16 12:53:25It's been nearly a month since an Indigenous man and his 12-year-old granddaughter tried to open a bank account at a Vancouver BMO branch and en

Committee finds aircraft approval process safe, despite 737 2020-01-16 12:04:26A government committee asked to review U.S. approval of new passenger planes after two deadly crashes involving the Boeing 737 Max has found that the

There's a month left to weigh in on 2020-01-16 07:00:00The CRTC is inviting all Canadians to answer a series of questions ranging from how the broadcaster could improve its programming to whether that prog

BlackRock's climate-friendly shift shows activism can work: Don 2020-01-16 04:00:00Climate concessions by BlackRock, the world's largest investment management firm, proves that big business can be swayed by public outrage.

U.S., China sign modest trade pact, but much 2020-01-15 12:37:22U.S. President Donald Trump has signed a trade agreement with China that is expected to boost exports from U.S. farmers and manufacturers and is aimed

Supreme Court hears B.C. case attempting to halt 2020-01-15 12:35:28Canada's high court is hearing arguments Thursday on whether British Columbia can stop Alberta from shipping heavy oil through the Trans Mountain pip

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