• Follow us


How cloud is redefining the relationship between Business and IT

Deciding to move your business to the cloud is a much more profound change that simply moving your infrastructure from where it is today to a cloud datacentre. It’s an opportunity to fundamentally re-evaluate your business model and goals and better align the business and technology teams. Looking at it as purely another technology project misses the point.

But whose responsibility is it to kickstart this more profound thinking? The IT department, given it’s a technology shift and they should be best placed to understand what the tech can do, or the business side of the organisation who understands where the business needs to go? After all, while the business team might not know what cloud can do, it certainly knows what it wants it to do if it is going to fulfil its purpose.

In truth, it’s neither. In this new age of differentiation through digital services, technology direction and high-level decisions must be discussed and made in the board room, with buy-in from both sides. That is why any organisation intent on becoming a digital-first, cloud-first business needs a first-class CIO on its board to educate and guide fellow board members.

The cloud operating model

Cloud, and the operating model that supports it, is focused on how to drive innovation inside an organisation – and how we continue to innovate once freed from the constraints of an on-site infrastructure. Priced by the minute or megabyte, cloud is quick and cheap to implement and, if you realise you have headed down the wrong path, it is equally easy to terminate.

That is why, when considering cloud, the first thing to think about is how quickly the organisation is changing. For example, is it persevering with unsuitable kit simply because the board is embarrassed to write it off before it has extracted its full perceived value? If so, the business is almost certainly losing more in revenue than it is saving.

Technology has no respect for tradition. There is no guarantee that what is successful today – and has been in the past – will continue to deliver in the future. The growing technological power that start-ups can access is increasing the number of competitors – both actual and potential – by the day. Existing organisations need to meet them head on, by relying less on business-as-usual and the hardware, software and services they already run, and instead adopting the same model as their emergent rivals: cloud.

Cloud is key

Traditionally, fundamental change on this scale has not been easy. Why? Because of the disconnect between the business aims and the IT capability. The business – by which I mean the commercial arm of the organisation – will often say, “wouldn’t it be great if we could do this”, to which IT would usually respond, “yes, it would, but we can’t because of reasons A, B and C”.

Most of the time, those reasons boil down to one thing: a drive to save money. IT has long been seen as a cost centre, and successful companies have traditionally been those that have minimised costs while maximising revenue. That model is increasingly irrelevant.

When contemplating cloud, there are several considerations including change, not costs, and the speed at which it is happening. Right now, that rate of change should be increasing. Ask how many transformation projects are ongoing within your organisation and how long it takes to deliver each one. When was the last time you launched a new digital product or service into the marketplace? Are you using cloud or on-premises kit? How leading- and bleeding-edge are your technology projects? Do you use five-year-old technology, two-year-old technology or six-month old technology?

This last point is particularly potent, as the more up-to-date technology a company is using, and the more risk it is taking in terms of that leading- and bleeding-edge kit, the more it will be setting up for success in the future. That is why it is important not to fixate purely on the bottom line.

Don’t ask how your cloud infrastructure is contributing to revenue, or even how it is helping reduce costs. Ask, instead, how it is keeping your organisation agile in an increasingly competitive environment. Then, ask how it is going to ensure you still have a business in 12 months’ time.

The grand bargain

This sounds like a big job, but actually, it is not. The review of your IT setup is actually a very small piece of work, and it should quickly become apparent whether the processes and technology you are using are functioning as they should. Nine times out of ten they won’t be. When this comes to light – and it will – you will understand that there is a better way of doing things, and then you can start redefining the relationship between the business and IT.

I sometimes describe this reckoning as a new ‘grand bargain’ between the two sides of the organisation, and one in which IT is given encouragement to innovate. It needs a reason to stop being the department that likes to say no, which can only happen both when it has support from the board, and representation on the board itself.

The metrics against which IT’s performance is judged must also be re-thought. When it is incentivised to propose change, it will bring new technologies to the organisation, and demonstrate to executives how the world in which they operate is changing all around them.

So, how does the organisation bring this about? It comes back to the idea of IT being a service centre, not just a support department like security, maintenance or the reception team. The business, meanwhile, is its client, to which it should be actively upselling the potential of the platform in which the company has chosen to invest. With 200-plus services available inside Azure alone, the potential here is beyond anything previously imaginable.

Giving IT this freedom is the most significant step an organisation can take towards becoming the next Netflix and, perhaps more importantly, avoiding the kinds of mistakes that would make it tomorrow’s Blockbuster.

Dan Scarfe, founder, New Signature UKImage source: Shutterstock/bluebay

Read More

Leave A Comment

More News

TechRadar: Internet news

Heads up, Mac gamers: big-time PC game port 2019-06-18 13:49:56Aspyr is ending sales of 32-bit titles as Apple discontinues 32-bit app support in the upcoming macOS Catatlina.

Cyberpunk 2077: release date, trailer and news 2019-06-18 13:26:57If you thought CD Projekt Red’s upcoming FPS RPG looked incredible before E3 2019, just wait until you see Keanu Reeves.

Animal Crossing on Nintendo Switch: release date, news 2019-06-18 13:06:19Animal Crossing: New Horizons isn't coming this year, but it's shaping up to be a totally unique experience.

These Huawei P30 Pro deals are now incredibly 2019-06-18 12:58:24One of the world's best phones at a great price - get a Huawei P30 Pro deal now and save some money, if you dare.

Australia vs Jamaica live stream: how to watch 2019-06-18 12:41:47Can the Matildas book their place in the Women's World Cup round of 16 with a win against the Reggae Girlz? Don't miss a kick with our Australia vs

Facebook WordPress plug-ins found to have zero-day flaw 2019-06-18 12:27:36Security researchers from Plugin Vulnerabilities have openly disclosed two zero-day flaws in Facebook's WordPress plugins, putting thousands of users

Expensive spectrum puts European 5G at risk 2019-06-18 11:58:13Recent spectrum auctions raise fears over rising costs

Best tablet 2019: the top tablets you can 2019-06-18 11:54:24The best tablets come from Apple, Google, and Microsoft, but not all are created equal. Here's what we like so far in 2019.

Amazon Prime Day deals 2019: everything you need 2019-06-18 11:52:04Amazon Prime Day is fast approaching, so we've put together a guide on how to find the best deals and everything else you need to know for the July s

EE now lets you watch BBC iPlayer and 2019-06-18 11:36:35EE users can now get some of the biggest data gobbling video players without data allowance with their mobile phone deal.

The 10 best cheap fitness trackers: the top 2019-06-18 11:21:31Wearable fitness trackers are smarter and cheaper then ever before, you don't have to spend as much to get fit.

The best free stock video sites 2019 2019-06-18 11:19:20Find high quality free stock video clips to use in all your projects – whether they're personal or commercial.

Latest ITProPortal news

What is ransomware? Everything you need to know 2019-06-18 09:59:40Ransomware: What’s new 18/06 - NEWS - GandCrab ransomware is no more - Victims can now decrypt files, and it seems as new versions won't be com

Samsung tells users to check their smart TV 2019-06-18 08:00:04Security experts are baffled.

GandCrab ransomware is no more 2019-06-18 07:30:10Victims can now decrypt files, and it seems as new versions won't be coming.

Workers are ready to ditch passwords 2019-06-18 07:00:53Needing to remember multiple passwords makes many anxious.

ITIL 4 has finally arrived. Is it enough 2019-06-18 07:00:02Rather than attempting to rewrite the ITSM playbook, the latest iteration of ITIL has instead been packaged as more an expansion on the previous gener

UK data regulator says its own site doesn't 2019-06-18 06:30:55ICO is in the process of urgently updating its website.

Artificial intelligence: The game changer for businesses 2019-06-18 06:30:15Many people are unsure about the relevance of AI in terms of business encounters.

Does consolidation help or hinder the internet? 2019-06-18 06:00:19To understand how a consolidating Internet economy may shape the Internet’s future is to recognise that this trend goes beyond products and serv

US chipmakers are lobbying to reverse Huawei ban 2019-06-18 06:00:15Huawei is not the only one losing out after blacklisting.

Is having an app still a choice for 2019-06-18 05:30:53Having an app is a great choice for your SaaS startup, so we are going to discuss the potential benefits in our article.

Four key considerations on AI enabled IT service 2019-06-18 05:00:20CIOs need clarity about what AI is and is not when it comes to ITSM.

Data literacy – the foundations of business success 2019-06-18 04:30:03Innovation in data technology is helping businesses make better use of the ever-growing volumes of data they generate.

TechCrunch » Enterprise

VMware announces intent to buy Avi Networks, startup 2019-06-13 17:37:19VMware has been trying to reinvent itself from a company that helps you build and manage virtual machines in your data center to one that helps you ma

IBM, KPMG, Merck, Walmart team up for drug 2019-06-13 08:34:23IBM announced its latest blockchain initiative today. This one is in partnership with KPMG, Merk and Walmart to build a drug supply chain blockchain p

RealityEngines.AI raises $5.25M seed round to make ML 2019-06-12 12:17:56RealityEngines.AI, a research startup that wants to help enterprises make better use of AI, even when they only have incomplete data, today announced

Helium launches $51M-funded ‘LongFi’ IoT alternative to cellular 2019-06-12 12:01:20With 200X the range of Wi-Fi at 1/1000th of the cost of a cellular modem, Helium’s “LongFi” wireless network debuts today. Its trans

Apollo raises $22M for its GraphQL platform 2019-06-12 12:00:13Apollo, a San Francisco-based startup that provides a number of developer and operator tools and services around the GraphQL query language, today ann

WhatsApp is finally going after outside firms that 2019-06-11 15:56:30WhatsApp has so far relied on past dealings with bad players within its platform to ramp up its efforts to curtail spam and other automated behavior.

Dropbox relaunches as an enterprise collaboration workspace 2019-06-11 13:19:37Dropbox is evolving from a file-storage system to an enterprise software portal, where you can coordinate work with your team. Today the company launc

GitHub hires former Bitnami co-founder Erica Brescia as 2019-06-11 11:00:12It’s been just over a year since Microsoft bought GitHub for $7.5 billion, but the company has grown in that time, and today it announced that i

Alyce picks up $11.5 million Series A to 2019-06-11 08:44:02Alyce, an AI-powered platform that helps sales people, marketers and event planners give better corporate gifts, has today announced the close of an $

Crane, a new early-stage London VC focused on 2019-06-11 06:09:45Crane Venture Partners, a newish London-based early-stage VC targeting what it calls “intelligent” enterprise startups, is officially outi

AWS is now making Amazon Personalize available to 2019-06-10 23:50:40Amazon Personalize, first announced during AWS re:Invent last November, is now available to all Amazon Web Services customers. The API enables develop

Apple is making corporate ‘BYOD’ programs less invasive 2019-06-10 18:30:36When people bring their own devices to work or school, they don’t want IT administrators to manage the entire device. But until now, Apple only

Next INpact – Actualités

⚡ Le Figaro Live débarque sur Molotov, RMC 2019-06-06 08:06:05Plusieurs mois après l'annonce en grande pompe de l'arrivée de RMC Sport, les chaînes d'Altice disparaissent du service de TV r

⭐ Le récap' des bons plans du moment, 2019-06-05 07:37:18Cette semaine a été marquée par la WWDC d'Apple où il a notamment été question des nouveautés d

⭐ #LeBrief : nouvelle loi Renseignement, panne Google Cloud, 2019-06-03 03:43:17C'est l'heure de #LeBrief, notre bilan de l'actualité dans le domaine des nouvelles technologies. Il contient toutes les informati

ProtonMail : prise en main et ergonomie d'un 2019-05-31 06:19:38Afin de démystifier le domaine des emails chiffrés de bout en bout, nous nous sommes penchés sur le cas de ProtonMail. Moins de t

⭐ #LeBrief : Wikipédia « vandalisé », Echo Show 2019-05-31 04:30:54C'est l'heure de #LeBrief, notre bilan de l'actualité dans le domaine des nouvelles technologies. Il contient toutes les informati

⭐ Le récap' des bons plans du moment, 2019-05-29 07:37:53Le Computex bat son plein actuellement à Taiwan. Ce salon fortement dédié aux composants informatiques est l'occasion pour les f

⭐ #LeBrief : W3C passe la main sur 2019-05-29 04:32:51C'est l'heure de #LeBrief, notre bilan de l'actualité dans le domaine des nouvelles technologies. Il contient toutes les informati

France THD : InfraNum « est certain » d'arriver à 2019-05-23 10:51:42Selon le lobby représentant l'industrie des réseaux publics, l'objectif de 80 % de prises raccordables à la fibre optique

En France, Facebook a censuré 84 % des 2019-05-22 10:14:40Facebook a « retiré » 84 % des 12 263 publicités liées « à la politique et à

⭐ Le récap' des bons plans du moment, 2019-05-22 07:37:00Cette semaine, le déploiement de Windows 10 May 2019 Update a commencé (lire notre analyse). Nous avons également fait le point s

⭐ LeBrief : Firefox 67, 12 M€ pour le 2019-05-22 04:25:36C'est l'heure de #LeBrief, notre bilan de l'actualité dans le domaine des nouvelles technologies. Il contient toutes les informati

⭐ #LeBrief : Huawei esseulé, les explications de 2019-05-20 04:45:31C'est l'heure de #LeBrief, notre bilan de l'actualité dans le domaine des nouvelles technologies. Il contient toutes les informati

Disclaimer and Notice:WorldProNews.com is not responsible of these news or any information published on this website.